Customer Service

How can we help?

Our team is happy to help you with anything — orders, products, or our free astrology tools.

• Order help — tracking, address changes before dispatch, cancellations: see the Shipping Policy or contact us with your order number.
• Returns & refunds — full details in the Return Policy and Refund Policy.
• Product guidance — unsure which gemstone or rudraksha suits you? Try the free Gemstone Recommendation and Rudraksha Calculator, or ask us directly.
• Free tools support — found an issue in a calculator? Tell us and we will fix it.

Reach us

The fastest way is the Contact Us page — we usually respond within 24 hours (Mon–Sat). You can also use the chat widget at the bottom-right of any page.